When Heilan Loos was formed in 2004, the Clark family went through hundreds of possible names, including all those puns running through your head right now. Yip, thought of that one. And that one. Since we settled on our name and identity, the business has grown to cover an area even larger than the Highlands, but we’ve kept a tight focus on customer service and Highland values.

Contact Us

The team

Kevin Clark


Kevin worked as a recovery mechanic in the Army and took time out to travel in New Zealand before returning home to work in the family business. He handles the logistics and planning side of Heilan Loos, but can often be found behind the wheel of a lorry, or out on site meeting with clients. Out of work, Kevin has a young family and enjoys getting outdoors to bike or ski.

Keith Clark


Keith is Heilan Loos’ chief fixer; a time-served mechanic, he did his apprenticeship in a car garage before joining the family firm to service its fleet of vehicles, trailers and tanks. Keith holds HGV and trailer licences so he could also be the person that arrives to empty your septic tank or unblock your drains. Like Kevin, Keith has a young family. He is a keen mountain biker who raced downhill in his youth and he enjoys fixing up cars and bikes.

Alan Harold

Driver / Operator

Alan has worked for Heilan Loos since the very beginning, and can turn his hand to anything from fixing toilets to building sheds. He’s a qualified plumber who loves an early start, so you’ll often find him driving around far-flung rural roads before most people have had their breakfast.

Neil Campbell

Driver / Operator

Neil is our septic tank expert! He has been a part of the Heilan Loos team for many years and is adept at squeezing our tankers in and out of tight spots, as well as giving great advice on how to deal with problem septic tanks.

Lisa McInnes

Office Manager

Lisa will often be the person who replies to your emails or answers the phone. She keeps us all in order with her amazing attention to detail and ability to turn her hand to everything from bookkeeping to health and safety policies. Lisa is also Neil’s sister: it really is a family affair at Heilan Loos.