About

When Heilan (Scots dialect term for 'Highland') Loos was formed by Douglas and Iona Clark in 2004, it was to provide portable toilets for building sites and events. They went through hundreds of possible names, including all those puns running through your head right now. Yip, they thought of that one. And that one. 

After working in the business for many years, Douglas and Iona's sons, Kevin and Keith, took over the reins in 2015. They have since shifted the business to focus on septic tank emptying, but the tight focus on customer service and Highland values established by their parents - and the original name - remain.  

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Kevin Clark

Director

Kevin worked as a recovery mechanic in the Army and took time out to travel in New Zealand before returning home to work in the family business. He handles the logistics and planning side of Heilan Loos, but can often be found behind the wheel of a lorry, or out on site meeting with clients. Out of work, Kevin has a young family and enjoys getting outdoors to bike or ski.

Keith Clark

Director

Keith is Heilan Loos’ chief fixer; a time-served mechanic, he did his apprenticeship in a car garage before joining the family firm to service its fleet of vehicles, trailers and tanks. Keith holds HGV and trailer licences so he could also be the person that arrives to empty your septic tank or unblock your drains. Like Kevin, Keith has a young family. He is a keen mountain biker who raced downhill in his youth and he enjoys fixing up cars and bikes.

Lisa McInnes

Office Manager

Lisa will often be the person who replies to your emails or answers the phone. She keeps us all in order with her amazing attention to detail and ability to turn her hand to everything from bookkeeping to health and safety policies. Lisa is also Neil’s sister: it really is a family affair at Heilan Loos.


 

Neil Campbell

Driver / Operator

Neil is our septic tank expert! He has been a part of the Heilan Loos team for many years and is adept at squeezing our tankers in and out of tight spots, as well as giving great advice on how to deal with problem septic tanks.

Robert

Driver / Operator

Robert joined us in 2024 and immediately became an essential cog in the Heilan Loos wheel.